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Texting and Mobile Devices for Practitioners and Patient Communications

April 6 @ 12:30 pm - 2:00 pm

| $200

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The use of mobile devices and texting services is pervasive in today’s society, and healthcare practitioners need to be prepared to make sound decisions when considering how to use mobile devices for various purposes, including staff personal business use, normal business use not involving any PHI, business or professional use involving PHI and communications with patients for a wide variety of reasons. Diverse communication uses are subject to different rules, including the rules of HIPAA, Telephone Consumer Protection Act (TCPA) and Joint Commission (TJC) rules.

Jim will discuss the requirements, risks, and issues of the increasing use of mobile devices and texting for patient and provider communications and provide a road map for how to use them safely and effectively, to increase the quality of health care and patient satisfaction.  In addition, the session will discuss how to be prepared for the eventuality that there is a breach, so that compliance can be assured.

Learning Objectives
At the completion of this program, the participants will be able to:

  1. Discuss how to use the texting and mobile devices for business and professional communications.
  2. Examine the difference between business use, professional use involving Protected Health Information (PHI), and communications with patients, and the rules surrounding each type of communication.
  3. Explain how to consider the use staff-owned devices in communications.
  4. Discuss how secure communications and devices are required and what must be done to secure communications and mobile devices.

Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems, LLC.  He is a frequent speaker regarding HIPAA, including speaking engagements at numerous national healthcare association conferences and conventions, and the annual NIST/OCR HIPAA Security Conference.  Jim has more than 16 years of experience specializing in HIPAA compliance, more than 34 years of experience in policy analysis and implementation, business process analysis, information systems and software development, and eight years of experience as a Vermont certified volunteer emergency medical technician.  Jim has no real or perceived conflicts of interest that relate to this presentation.

The webinar is provided jointly with Georgia Hospital Association




For more information:

Penny Williams
(615) 256-8240